iJoin · the journey pixel · workflows

He came back. Did anyone notice?

Your best member is the one who already said yes once. iJoin knows the moment he is back on your website, because he joined through iJoin. One script tag on your site. When he returns, the workflow you chose fires, and the other penguins hear about it before he reaches the desk.

No fingerprinting. No bought data. Strangers stay strangers. It only knows people who joined.

Book the demoMeet Marco

Marco the penguin running back to the club
Marco the penguin lifting a barbell on the day he joined
Day one

Marco joins

Marco picks the Glacier plan and joins through your iJoin checkout, on your site or on ours. The membership lands in ABC like any other. That is the only way iJoin ever learns a name: it keeps a keyed hash of his email, never the email, and hands his browser a signed claim good for thirty days.

That is the whole file on Marco. No profile, no trail, no third party cookie.

Marco waving outside the North Pole Fitness Club igloo gym
Day nineteen

Marco comes back

He opens your website to look at personal training. The pixel, one line of script on your page, sees the claim, sets a first party cookie on your domain, and fires visitor.return.

Nobody typed anything. Nobody logged in. A stranger doing the same thing stays a stranger: a cookie, two dates and a counter, and not one page recorded.

Ninety seconds later

The other penguins know

Your workflow sends the event to Zapier, or straight to an endpoint you own. Zapier turns it into whatever your team already reads: a Slack ping, a text to the front desk, a task on Marco's record in your CRM, a note to the trainer he asked about.

If your endpoint blinks, iJoin retries five times over two and a half hours and keeps a record of every attempt. If it fails twenty times running, the workflow pauses and tells you, rather than shouting into a hole.

What can fire a workflow

Nine events, each one a fact about a member, never a guess. Pick the ones you care about; ignore the rest.

Marco joins through iJoin, into ABC Marco returns to your website visitor.return the pixel fires Your workflow one event, one target Zapier or you signed POST, retried The penguins Slack, text, CRM
EventWhen it fires
visitor.identifiedA known member is seen on your site for the first time from this browser.
visitor.returnA known member is back. The one most clubs wire first.
checkout.startedSomeone opened your join flow and got as far as the plan.
checkout.abandonedThey left before paying. The follow up writes itself.
lead.createdA new prospect entered your funnel.
lead.joinedThat prospect became a member.
form.submittedSomeone filled in a form on your site. An enquiry, waiting to hear back.
join.declinedThey got as far as the card and the bank said no. The most recoverable lead there is.
join.completedA membership went through, with the plan and the club number on it.

What it will never do

The pixel is useful because of what it refuses. Those refusals are not a policy page. They are code paths that do not exist.

No fingerprintingNothing about the device, the browser or the network is used to guess who someone is.
No IP matchingTwo visits from one address are two visits. Nothing more.
No third party cookiesRecognition lives in a first party cookie on your domain, and only after a signed claim.
No bought data, no uploaded listsiJoin will not take your ABC export and match your traffic against it.
Strangers stay strangersAn unknown visitor is a cookie, two dates and a counter. Not one page they viewed is stored.
You disclose itThe console will not hand you the tag until an owner confirms it goes in your privacy policy.

Wire it in before the noon rush

Three steps. None of them involves a developer, a server or a support ticket.

Paste one tagCopy the script from your iJoin console and drop it on your website, the same way you added your analytics.
Pick the event and where it goesChoose visitor.return, then connect your own Zapier account or paste the URL of an endpoint you own. Every call is signed.
Watch it landThe deliveries log shows every event, every attempt and every reply, so nobody wonders whether it fired.

Next opening tomorrow

Thirty minutes with David, walking through iJoin. Real openings, read from the calendar a moment ago.

Times shown in Eastern time.

None of these work? See every open time.

See the checkout it learns from

North Pole Fitness Club is a gym we invented to show the platform. Its join flow runs against a real club management system, and that checkout is where the pixel learns a member from. Walk it, then picture the whole thing in your brand instead of penguins.

  • Read the plans. They come from a live club system, not a spreadsheet.
  • Start a join and watch the handoff to ABC. That handoff is where Marco became known.
  • Then book thirty minutes and watch David wire a workflow against your own site.

Open the demo club See its join flow

Two minutes. No sign-up, no card, nothing to install.

A penguin mid-air on a snowboard

iJoin, the joining platform for gyms and studios · North Pole Fitness Club is a demo we built on it, and so is this page