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North Pole Frosty MedspaBook the demo
iJoin · the journey pixel · workflows

She came back. Did anyone notice?

Your best guest is the one who already said yes once. iJoin knows the moment she is back on your website, because she joined through iJoin. One script tag on your site. When she returns, the workflow you chose fires, and the other penguins hear about it before she reaches the desk.

No fingerprinting. No bought data. Strangers stay strangers. It only knows people who joined.

Book the demoMeet Pearl

A penguin guest walking back into Frosty Medspa as the front desk tablet lights up
Pearl the penguin at the Frosty Medspa front desk on the day she joined
Day one

Pearl joins

Pearl books a tox appointment through your iJoin checkout, on your site or on ours. That is the only way iJoin ever learns a name. It keeps a keyed hash of her email, never the email, and hands her browser a signed claim good for thirty days.

That is the whole file on Pearl. No profile, no trail, no third party cookie.

Pearl walking back through the Frosty Medspa doors under the glowing snowflake sensor
Day nineteen

Pearl comes back

She opens your website to look at the facial menu. The pixel, one line of script on your page, sees the claim, sets a first party cookie on your domain, and fires visitor.return.

Nobody typed anything. Nobody logged in. A stranger doing the same thing stays a stranger: a cookie, two dates and a counter, and not one page recorded.

Ninety seconds later

The other penguins know

Your workflow sends the event to Zapier, or straight to an endpoint you own. Zapier turns it into whatever your team already reads: a Slack ping, a text to the front desk, a task on Pearl's card in your CRM.

If your endpoint blinks, iJoin retries five times over two and a half hours and keeps a record of every attempt. If it fails twenty times running, the workflow pauses and tells you, rather than shouting into a hole.

What can fire a workflow

Nine events, each one a fact about a guest, never a guess. Pick the ones you care about; ignore the rest.

Pearl joins through iJoin Pearl returns to your website visitor.return the pixel fires Your workflow one event, one target Zapier or you signed POST, retried The penguins Slack, text, CRM
EventWhen it fires
visitor.identifiedA known guest is seen on your site for the first time from this browser.
visitor.returnA known guest is back. The one most teams wire first.
checkout.startedSomeone opened your join flow and got as far as the plan.
checkout.abandonedThey left before paying. The follow up writes itself.
lead.createdA new prospect entered your funnel.
lead.joinedThat prospect became a member.
form.submittedSomeone filled in a form on your site. An enquiry, waiting to hear back.
join.declinedThey got as far as the card and the bank said no. The most recoverable guest there is.
join.completedA membership went through, with the plan and the club on it.

What it will never do

The pixel is useful because of what it refuses. Those refusals are not a policy page. They are code paths that do not exist.

No fingerprintingNothing about the device, the browser or the network is used to guess who someone is.
No IP matchingTwo visits from one address are two visits. Nothing more.
No third party cookiesRecognition lives in a first party cookie on your domain, and only after a signed claim.
No bought data, no uploaded listsiJoin will not take a list of emails and match your traffic against it.
Strangers stay strangersAn unknown visitor is a cookie, two dates and a counter. Not one page they viewed is stored.
You disclose itThe console will not hand you the tag until an owner confirms it goes in your privacy policy.

Wire it in before lunch

Three steps. None of them involves a developer, a server or a support ticket.

Paste one tagCopy the script from your iJoin console and drop it on your website, the same way you added your analytics.
Pick the event and where it goesChoose visitor.return, then connect your own Zapier account or paste the URL of an endpoint you own. Every call is signed.
Watch it landThe deliveries log shows every event, every attempt and every reply, so nobody wonders whether it fired.

Next opening today

Thirty minutes with David, walking through iJoin. Real openings, read from the calendar a moment ago.

Times shown in Eastern time.

None of these work? See every open time.

See the checkout it learns from

North Pole Frosty Medspa is a medspa we invented to show the platform. Its booking flow is the checkout the pixel learns a guest from. Walk it, then picture the whole thing in your brand instead of penguins.

  • Walk the booking funnel: region, studio, provider, date and time, checkout.
  • That checkout is where Pearl became known. Nothing before it counts.
  • Then book thirty minutes and watch David wire a workflow against your own site.

Open the medspa Walk its booking flow

Two minutes. No sign-up, no card, nothing to install.

The Frosty Medspa penguin in a robe and sunglasses

iJoin, the booking platform for medspas and studios · North Pole Frosty Medspa is a demo we built on it, and so is this page